Filed under: Car Buying, Ownership and Repair, New Cars, New Car Tips
We recently shared our findings on car dealer lingo you should know before you buy, the top 10 things your car dealer won’t tell you and the quickest ways to spot a shady mechanic, but this time around we’re revealing the secret ways car salesmen try to seal the deal with a few tricky tactics over the phone.
When you start calling dealerships about your next new car, consider this: The salesperson at the other end of the line could be a veritable ninja in the use of the phone as a sales tool. Jerry Thibeau, a professional sales trainer, ought to know. In late 2009, he started a company called Phone-Up Ninjas, designed to sharpen skills and specifically train car dealership staff in the art of telephone sales tactics.
Thibeau teaches everything from phone etiquette and a “positive and productive” attitude, to scores of sales tips and techniques. One of his specialties is to convert the call-in shopper into flesh-and-blood presence on the dealership floor… READ FULL STORY
Car salesmen reveal secret ways they sell you a car
Car salesmen reveal secret ways they sell you a car originally appeared on Autoblog Canada on Thu, 08 May 2014 13:00:00 EST. Please see our terms for use of feeds.
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