By now, we’re all familiar with Comcast’s litany of customer service horrors. Whether it’s telling customers that they’re going to be locked in at a low rate for a year before jacking up their prices after just three months, disconnecting customers repeatedly during service calls, allegedly pulling unauthorized credit reports, calling customers obscene names on their own bills or using insane people to mentally bludgeon customers into not cancelling their service, Comcast has basically written the book on finding creative ways to not give you what you want.
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