- Costs have exploded for businesses that have been closed for weeks because of the coronavirus pandemic and which are just now starting to open back up.
- Around the country, some customers haven’t been happy to see a coronavirus surcharge included on their bills and receipts.
- The businesses insist this is only a result of things like the cost of new cleaning supplies that have come with trying to maintain a safe environment in the age of the coronavirus.
As costs keep mounting for businesses like restaurants that are reopening around the country and trying desperately to lure back customers who’ve been spooked by the coronavirus, some of those businesses are trying a risky tactic that’s angering a broad swath of their clientele: Adding coronavirus surcharges to customer bills.
This practice is happening around the country especially at restaurants, hit hard by the sudden evaporation of their business (and complete closures, in most cases) followed by a reopening with dining rooms capped at a reduced capacity. Raising prices is one way to compensate, as is adding special charges to receipts. And while that’s drawn ire from many customers, other hard-hit businesses — everything from dentist offices to hair salons — are likewise increasingly turning to the same tactic.
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Restaurants, dentists, and hair salons are adding coronavirus surcharges to bills originally appeared on BGR.com on Thu, 28 May 2020 at 15:30:28 EDT. Please see our terms for use of feeds.
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