- Some Galaxy S20 Ultra owners say the glass that protects the rear-facing camera module can break with ease.
- Users claim their devices were protected by a case, and they haven’t dropped the phone.
- Replacing the broken glass can cost between $100 and $400, depending on whether you have Samsung Premium Care or not.
- Visit BGR’s homepage for more stories.
When Samsung launched the Galaxy S20 series, it shocked the world with its sky-high prices. The cheapest version costs $999 in the US before any discounts, which is $300 more expensive than the most affordable iPhone. The costliest version starts at $1,399, and that’s the Galaxy S20 Ultra that’s supposed to feature the best camera module Samsung made to date. But it turned out that the S20 didn’t become the sales success Samsung wanted it to be. The novel coronavirus pandemic certainly didn’t help, but it’s not like the Galaxy S20 line would have sold a record number of units in the pre-COVID-19 days. The best proof of that is that Samsung has started discounting the S20 phones a few weeks ago, providing buyers more incentives to buy one of the three new handsets, including a promotion that might make the Galaxy S20 Ultra’s price more bearable. It was a 50% price buyback guarantee, that practically lets you lease the phone for up to two years and then return it for something better. Crucially, the handset has to be in good condition for the promo to work. And it turns out the Galaxy S20 Ultra might have a serious camera problem, one that can’t be corrected with software. Apparently, some S20 Ultra discovered that the camera module lens is prone to cracking.
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Some Galaxy S20 Ultra owners say the camera glass breaks easily originally appeared on BGR.com on Thu, 30 Apr 2020 at 07:31:19 EDT. Please see our terms for use of feeds.
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