Somehow, AT&T customer service found a way to be even worse than Comcast

%name Somehow, AT&T customer service found a way to be even worse than Comcast by Authcom, Nova Scotia\s Internet and Computing Solutions Provider in Kentville, Annapolis Valley

Colorado’s Attorney General Phil Weiser has told both DirecTV and Comcast in letters sent to the companies that his office is investigating a practice that sounds so obviously sketchy that you’d think it would be a no-brainer to not do this. Both companies — with one important distinction between them — have been charging customers for blacked-out channels.

In AT&T’s case, with DirecTV, it’s got customers that have been charged for two months for a blacked-out sports channel. Comcast has charged customers in Colorado while the Altitude Sports network has been blacked out — but as Ars Technica noted in a post this week, at least it’s been automatically crediting customer bills there as a result of that blackout.

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Somehow, AT&T customer service found a way to be even worse than Comcast originally appeared on BGR.com on Wed, 6 Nov 2019 at 16:39:46 EDT. Please see our terms for use of feeds.

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