Earlier this week, PayPal was lambasted for its new user agreement which allowed the online payments company to robocall and autotext customers at will. What was particularly jarring about the user agreement — set to go into effect on July 1 — is that PayPal reserved the right to contact customers not just for account problems, but also for surveys and promotions. Even worse, PayPal brazenly advised users who weren’t on board with the new agreement that they should simply close their account and move it along.
Naturally, news of PayPal’s new TOS caused something of an uproar online. Thankfully, PayPal has since realized that forcing users to accept automated texts and phone calls wasn’t the wisest of business decisions.
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