A lot of people we talk with who only follow consumer electronics news are always surprised to learn that Microsoft is still a gigantically profitable company. After all, they reckon, Windows 8 is hugely polarizing, Windows Phone is nowhere, the Surface is a money-losing flop and even the Xbox One has been running a distant second in console sales compared to Sony’s PlayStation 4. Given all these high-profile stumbles, it is fair to ask: Just why isn’t Microsoft falling apart at the seams?
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